Parent Guides

Parent Guides Our ‘Parent Guides’ give useful information and let you know about the procedures and rules that govern life at our school.
You may also want to read school policies which are found on our Policies page.

The school takes seriously its duties to assist parents and help them with on line safeguarding resources. As such, we invite you to have a look at the webpage below if you need additonal information. The content is updated by CEOP (Child Exploitation & Online Protection Centre) and can be found at

If you are looking for more everyday information, such as lunch menus, forms or newsletters, they can be found under Office.

Early Help Offer

At Woodlands, we understand that family life can sometimes be
difficult and challenging. From time to time there may be situations where you feel you
need more help and support. At these times we are able to offer you what is known as
the Early Help Offer.
Providing early help to our children and families, means we can be more effective in
preventing problems, from affecting children’s ability to thrive and learn. Early help
means providing support as soon as a concern emerges, at any point of a child’s life,
from Reception through to Year 6.
Please see the information below for details of the range of ways in which can help you
to find the support that you need.

If you need support with your child’s attendance or
are facing any barriers in getting your child to school,
we can support you. Please contact the school and
ask to meet with our friendly Educational Welfare
Officer (EWO). For more information, please see our Attendance Page.

If your child has anxiety regarding school or any aspect of their wider life. We
employ Emotional Literacy Support Assistants, who work with
individuals and small groups of children to support them with managing feelings
and emotions.

Our school counsellor is Allison Hunter-Johnson.
She works one day a week in school with
us supporting children through a range of
needs. She is highly experienced in role
and delivers exceptional outcomes

At Woodlands, we will always strive to support any family who needs support to provide the full school uniform to their child/ren. We maintain a stock of high-quality second hand uniform and take part in the annual Winter Coats and Shoes scheme, to support families.


An Early Help Assessment is a form completed in partnership with a family to identify strengths and needs. An Early Help Assessment can help practitioners to identify what a family would like to change and to develop an action plan. Early help is about receiving the right help at the earliest possible stage. An Early Help Assessment can empower families to achieve change, recognising the family’s knowledge and expertise and including them as active participants in the process of identifying their strengths, needs and desired changes. Each stage of the assessment process, including the final action plan, is negotiated and completed in partnership between the family and practitioners.

An Early Help Assessment can prevent family members from having to repeat information to different professionals by recording this in a single document which, with consent, can be shared. Different practitioners working with a family can be requested to contribute to an assessment. Having an action plan brings clarity to who will be doing what to address the desired changes.

An Early Help Assessments consists of seven areas to be explored; Health, Education, Behaviour and Routines, Family and Community, Finances, Housing and Safety.

If a family no longer feel that their Early Help Assessment is needed, they can let the practitioners who are working with them know.

Our Education Welfare officer and Inclusion Manager are responsible for leading and coordinating Early Help Provision for families at Woodlands.

Lead professional

Whilst a family is receiving support, one of the professionals working with them will act as their lead professional. The family should be asked who they think this should be. The lead professional will coordinate support and act as the family’s main point of contact.

We are an emotional health and wellbeing drop-in service for young people under 25 years old who are registered
with a GP in Shropshire, Telford or Wrekin
BEAM can…
• recommend strategies and techniques that aim to make life easier – for example, how to manage a panic
attack, or how to improve sleep.
• give practical suggestions and advice – this might be suggesting you look at website or that you contact another
• provide a listening ear if you have something you want to get off your chest.
BEAM won’t…
• assess or diagnose any conditions.
• automatically make referrals into other services.
• necessarily have to tell anyone that you have spoken to Beam.

• Click on the links below for support with housing and the cost of living

• Family connect – Family Connect ( Family Connect is a free, confidential
service providing, impartial advice, information, guidance and support on a full range of children’s
services available across the borough including childcare, activities, school admissions and finance.
• School nurse Telford School Nurses (
• Mental health support Mental health help services – Mental health help services – Telford & Wrekin
• Crisis support Telford Crisis Support –Volunteer led since 2013
• Health visitor Health visiting service (
• Strengthening families Strengthening Families – SEND – Local offer (
• Citizens advice Home Page | Citizens Advice Telford and the Wrekin
• Housing Housing association – Telford & Wrekin Council
• Domestic Abuse support Domestic abuse – Telford & Wrekin Council